Managed Email Protection Built toProtect Your Business
Email remains the #1 attack vector. The threats such as
sophisticated phishing, business email compromise (BEC), and
credential theft bypass legacy filters every day.
Our managed service combines the Sublime Security detection
engine with Sofecta Labs analysts who monitor, tune, and respond
24/7, so your IT team does not have to.
24/7 SOC Coverage
24/7
Continuous analyst-led monitoring and response
Operational Efficiency
Up to 85%
Reduction in manual triage time
Rapid API Deployment
Under 5 min
No MX record changes required
Think your email security is Good enough?Let’s find out!
We will activate enterprise-level protection free for 30 days.
Deployment is API-based in under 5 minutes, with no MX record changes,
no downtime, and full visibility into real threats.
In Q1 2025, email threats continued to evolve rapidly, with
adversaries demonstrating increased sophistication in both novel
attack vectors and evasion techniques.
QR Code Phishing
A significant volume of "Quishing" attempts persists, with
attackers using increasingly varied evasion techniques to bypass
filters.
OAuth Phishing
An increasing number of credential theft attempts now target
OAuth, using adversary-in-the-middle (AITM) attacks to steal
authentication tokens.
Living Off Trusted Sites
A growing trend of attacks abuse trusted cloud services like
Microsoft 365, Google Workspace, DocuSign, and even PayPal.
GenAI Threats
A significant increase in BEC and fraud campaigns leveraging
AI-generated content to create tailored attacks at scale.
Financial Fraud Claims by Entry Vector
83%
Email
30%
Insured's Vendor or Client
4%
Corporate System (VPN, RDP, or Remote Access Tools)
Supplier manipulation, shipment fraud, purchase order abuse
Other16%
Public sector, Energy, Utilities, Education etc.
In 2025, email served as the starting point for over 90% of cyber incidents—acting as the primary catalyst
for attacks that contributed to
$10.5 trillion
(approx. €9.7 trillion) in total global cybercrime losses.
Why You Need This
Native Microsoft 365 and Google Workspace protections are valuable,
but modern BEC, OAuth phishing, and AI-crafted social engineering
still bypass default controls. These are the exact gaps attackers exploit.
Native Defaults Miss Modern BEC
Policy-based filters and reputation checks miss low-volume,
high-context impersonation and supplier fraud.
Detection Logic Cannot Stay Static
Threat actors iterate daily. Static baseline policies struggle to
keep pace with new lures, domains, and AI-generated content.
Internal Teams Need 24/7 Coverage
Most IT teams cannot continuously review high-risk email behavior
around the clock without dedicated SOC capacity.
What Sofecta Managed Service Delivers
Sublime provides the detection engine; Sofecta Labs provides the
mechanics, 24/7 monitoring, and custom rule operations.
Sublime Engine + Sofecta Mechanics
You get Sublime's behavioral detection platform operated by Sofecta
analysts who continuously tune detections and remediation workflows.
Eliminate Manual Work
Fully managed service removes triage burden from internal IT team
with expert monitoring and response.
Seamless Integration
Works seamlessly with M365, Google Workspace, SIEM, and SOAR
tools—providing complete insight across your security ecosystem.
Executive Reporting Every Month
Receive clear executive summaries of blocked attacks, emerging
risks, and the users or workflows most targeted each month.
Transparent & Customizable
Every detection is explainable and fully adjustable, giving you
clear visibility and the ability to tailor protection to your
unique environment.
Enterprise-Grade & Trusted
Built on Sublime Security platform, trusted by leading global
companies and security-mature organizations.
Compliance Assured
GDPR compliant with audited security controls and strong
data-protection practices that support regional and
industry-specific requirements.
Continuous Innovation
Platform evolves rapidly to counter emerging phishing, BEC, and
AI-driven threats with strong financial backing and an active
roadmap.
Expert-Managed Service
Sofecta Labs analysts monitor, tune, and respond around the clock,
handling queue triage, rule updates, and incident follow-through
for your team.
How We Protect Your Business
Our service is designed for organizations that cannot afford to be compromised by sophisticated email attacks
that bypass traditional filters. Review the attack scenario examples to understand the full strength and
capability of our approach.
Supplier Invoice Fraud Attack
VIP Impersonation
Malicious Attachments
QR Code Phishing
Business Email Compromise
Account Takeover Attacks
MFA Fatigue
Credential Harvesting
Credential Harvesting
Credential Harvesting
Credential Harvesting
Supplier-Domain Impersonation
Attackers distribute fraudulent invoices carefully disguised as legitimate supplier documents, designed to
manipulate payment processes or compromise organizational systems.
Legacy Solution
Trusts the sender, delivers the email. Employee follows
fraudulent instructions.
Sublime Solution
Behavioral analysis flags unusual sender patterns. Message
is quarantined.
Attackers leverage artificial intelligence to craft highly convincing impersonation messages that mimic
executive communication styles, using publicly available data from LinkedIn and compromised mailbox
content to generate authentic-sounding correspondence.
Legacy Solution
Sees normal language and allows the email. User receives an
urgent request and complies.
Sublime Solution
Content & metadata analysis detects a mismatch. AI validates
the threat and removes it.
Malicious attachments remain one of the most common vectors for malware delivery, data theft, and system
compromise. Attackers embed threats within seemingly legitimate files—PDFs with hidden scripts, Office
documents with macro exploits, HTML files disguised as invoices, and calendar invites containing phishing
links. Traditional antivirus solutions rely on signature matching, which fails against polymorphic
malware, obfuscated payloads, and weaponized documents that appear benign until execution.
Legacy Solution
Sees a "harmless" attachment and delivers it. Employee opens
the file, running malware.
Sublime Solution
Attachment is scanned for anomalies. Threat is validated and
email is quarantined.
Attackers embed malicious QR codes in images or attachments to direct users to credential harvesting
pages. Traditional security filters often fail to inspect the content hidden within the image, allowing
the message to be delivered.
Legacy Solution
Does not inspect QR codes, so the email is delivered. User scans code, leading to credential theft.
Sublime Solution
Image is analyzed for QR codes and the decoded URL is
inspected. Email is quarantined.
Attackers gain unauthorized access to an internal user's mailbox through phishing or credential leaks.
They use this trusted internal position to launch subsequent malicious campaigns.
Legacy Solution
Does not inspect QR codes, so the email is delivered. User
scans code, leading to credential theft.
Sublime Solution
Image is analyzed for QR codes and the decoded URL is
inspected. Email is quarantined.
MFA Fatigue (or MFA Bombing) occurs when an attacker spams a user's device with login approval
notifications. The goal is to annoy or confuse the user into approving the request just to make the
notifications stop.
Legacy Solution
Legacy MFA setups simply verify that the user clicked 'Approve'. They do not analyze the frequency of
requests or the context, relying entirely on the user's patience. If the user gets frustrated and
clicks approve, the attacker gains access.
Sublime Solution
Sublime monitors authentication behavior for anomalies, such as a sudden flood of push notifications
or login attempts from unusual locations. It flags this 'MFA bombing' activity and can block the
compromised user account before an accidental approval occurs.
Credential Harvesting
Attackers deploy phishing sites designed to look identical to legitimate corporate login pages, often
hosted on trusted services. The goal is to trick users into manually entering their credentials for
collection by the attacker.
Legacy Solution
Does not inspect QR codes, so the email is delivered. User
scans code, leading to credential theft.
Sublime Solution
Image is analyzed for QR codes and the decoded URL is
inspected. Email is quarantined.
Credential Harvesting
Threat actors impersonate the Human Resources department to distribute urgent emails about policies,
payroll, or benefits. These messages trick employees into clicking a malicious link or submitting
sensitive personal data.
Legacy Solution
Does not inspect QR codes, so the email is delivered. User
scans code, leading to credential theft.
Sublime Solution
Image is analyzed for QR codes and the decoded URL is
inspected. Email is quarantined.
Credential Harvesting
Attackers use legitimate cloud services (like SharePoint or Google Drive) to share malicious documents or
phishing links disguised as internal collaboration. The trusted service bypasses traditional filters.
Legacy Solution
Does not inspect QR codes, so the email is delivered. User
scans code, leading to credential theft.
Sublime Solution
Image is analyzed for QR codes and the decoded URL is
inspected. Email is quarantined.
Credential Harvesting
This attack involves manually altering specific financial details, such as bank account or routing
numbers, within a genuine-looking supplier invoice. The email originates from a legitimate-seeming sender,
leading to unauthorized payments to the attacker's account.
Legacy Solution
Does not inspect QR codes, so the email is delivered. User
scans code, leading to credential theft.
Sublime Solution
Image is analyzed for QR codes and the decoded URL is
inspected. Email is quarantined.
Case Studies
See how Sofecta Labs has transformed email security for diverse
organizations. From eliminating alert fatigue to stopping advanced
BEC and supply chain attacks, these case studies demonstrate the
tangible impact of our managed service.
Case 1: Transforming Email Security for a Metal Industry
Organization
The Challenge
A mid-sized manufacturing group with 400 mailboxes and 10,000
emails daily struggled to keep their built-in protection
updated. The team had no time to maintain rules, missed
early-warning signals, and couldn't stop advanced phishing and
supplier impersonation attacks.
The Solution
Adopting our Managed Email Protection service reversed the
trend through real-time behavioral analysis, automated
detection, instant remediation, and a fully managed service
that eliminated the need for internal rule updates or manual
triage.
The Results
✓100% removal of malicious emails from the 10,000-message
daily flow.
✓Complete elimination of manual rule management and alert
oversight.
✓Zero dependency on IT for maintenance, freeing up
internal resources.
"The difference was immediate... The Sofecta Labs' team removed
the noise, stopped the targeted attacks, and eliminated our
maintenance workload entirely. It feels like we finally have
enterprise-level protection—without the enterprise burden."
— IT Director, Manufacturing Industry
Case 2: Transforming Email Security for a Multi-Industry
Enterprise
The Challenge
With 600+ mailboxes and over 1.6 million monthly emails, this
global enterprise faced critical blind spots. Compromised
supplier emails, AI-generated phishing, and overwhelming alert
fatigue left their international operations exposed across
multiple countries.
The Solution
Our service provided a behavior-driven, fully supervised
security layer that adapted to their complex communication
patterns. It offered real-time analysis, contextual detection,
seamless integration with Google Workspace, and centralized
global oversight.
The Results
✓Almost 100% cleanup of the entire 20 million email annual
flow.
✓Advanced phishing and supplier-domain compromises stopped
in real-time.
✓Immediate reduction in SOC noise and elimination of false
positives.
"Advanced attacks stopped appearing in user inboxes, and the
noise that used to overwhelm our IT teams disappeared almost
immediately."
— CIO, International Multi-Industry Group
Pricing & Plans
Choose the level of protection and operational support that fits
your business needs, from cutting-edge detection to a fully managed
24/7 security service.
inboxes
20
2500
5000
7500
10000
Small
20-100
Mid-Sized
101-250
Large
251-999
Enterprise
1000-10000
Managed Email Protection - CORE
The most advanced email protection available, stopping phishing and AI-powered attacks in real time.
Perfect for SMBs seeking modern, threat-adaptive protection with zero operational burden.
Core – What's Included:
•Detects threats by analyzing how the email
behaves, not just what it looks like
•Identifies anomalies in sender patterns,
communication history, and message structure
•Catches phishing, impersonation, and malicious
links that bypass traditional filters
•Suspicious or malicious messages are removed
automatically before users see them
•Reduces risk and user exposure without requiring
manual IT intervention
•Ensures consistent, fast response to threats
across the inbox population
•Detection logic evolves automatically as new
threats emerge
•No customer involvement required — updates roll
out seamlessly
•Keeps protection aligned with the latest
phishing and attack trends
•Tracks sudden shifts in sender behavior or
domain legitimacy
•Flags compromised suppliers/vendors early
•Helps prevent impersonation and supply chain
attacks
•Identifies AI-generated text, impersonation
patterns, and synthetic messaging
•Detects malicious QR codes or phishing embedded
inside images
•Prevents modern "text-free" or "image-only"
phishing emails
•Continuously re-checks links for post-delivery
changes
•Blocks attacks where the payload becomes
malicious hours after delivery
•Removes or disables dangerous emails
retroactively
•Scans structure, metadata, and hidden content
inside "clean-looking" files
•Detects malicious scripts, embedded redirects,
and smuggling techniques
•Protects against spoofed invoices, HTML
phishing, and fraudulent calendar invites
•Identifies sending patterns that deviate from
established communication behavior
•Alerts when a trusted account begins acting
suspiciously
•Helps detect supply chain compromises or insider
threats early
•Provides full visibility into blocked threats
and email patterns
•Helps IT understand risk levels without needing
SOC tools
•Offers easy-to-read summaries for reporting or
audits
•Seamlessly connects to cloud mail platforms
without MX record changes
•Enables quick onboarding and zero interruption
to email flow
•Supports unified protection across hybrid or
multi-tenant setups
•You receive direct access to security experts
for questions, configuration, and operational guidance
•Ensures customers get timely help without
needing advanced security knowledge
•Keeps the service easy to operate and
low-effort for the IT team
•Sends key security events to customer
monitoring platforms
•Allows deeper correlation with identity,
endpoint, or network data
•Supports customers with existing SOC
workflows
•No rule writing, tuning, or detection logic
updates needed
•Eliminates time-consuming filter management and
policy upkeep
•Ensures consistently strong protection without
operational burden
Estimated Annual Impact
Investment to Managed Email Core
protection-
Savings in daily operation (Net Income):
Elimination of Rule Maintenance and
Tuning-
Less End-User Support (IT or
Helpdesk)-
End-User Productivity Gain-
Annual Net Income-
ROI-
*This is an estimate based on typical reductions in rule
maintenance, alert noise, helpdesk load, and email-driven
incidents for similar organizations. NOTE: The calculation does
not include savings from prevented incidents such as BEC,
supplier compromise, or credential theft, which can cost an
organization tens of thousands per year.
Fully managed email threat protection combining real-time
automated detection with expert-led investigation and
response.
Ideal for organizations who want strong protection without
maintaining rules, monitoring, or alert triage themselves.
COMPLETE - What's Included:
Everything in Core, plus:
•Human review of high-risk alerts and
suspicious patterns
•Contextual investigation to confirm true
threats vs legitimate activity
•Analyst-backed decisions to prevent false
positives or business disruption
•Expert-driven remediation actions,
including inbox cleanup, sender blocking, and threat neutralization
•Assistance in managing account-related
incidents, such as rule manipulation or suspicious inbox activity
•Context-rich notifications to affected
users when needed
•Ongoing optimization of detection logic
for your environment
•Regular adjustments to match communication
patterns, suppliers, and workflows
•Tailored domain-level and identity trust
tuning to reduce risk and noise
•Deep behavioral correlation across
senders, domains, and organization communication patterns
•Expanded anomaly detection for internal
and vendor accounts
•Multi-signal analysis (message content,
metadata, timing, user identity behavior, etc.)
•Investigation of emerging attack methods
relevant to your sector
•Review of suspicious threads, attachments,
and sender changes
•Early identification of trends that
indicate targeted campaigns
•Executive-ready reporting on threats,
trends, and risk indicators
•Post-incident summaries with root-cause
and recommended improvements
•Regular posture reviews to highlight
progress and vulnerabilities
•Direct access to security analysts for
escalations or questions
•Priority support channels
(Teams/Slack/phone)
•SLA-backed response for critical
events
Estimated Annual Impact
Investment to Managed Email Complete
protection-
Savings in daily operation (Net Income):
Elimination of Rule Maintenance
and Tuning-
Less End-User Support (IT or
Helpdesk)-
End-User Productivity Gain-
Reduced Alert Noise and Manual
Triage-
Annual Net
Income-
ROI-
*This is an estimate based on typical reductions in rule
maintenance, alert noise, helpdesk load, and email-driven
incidents for similar organizations. NOTE: The calculation
does not include savings from prevented incidents such as BEC,
supplier compromise, or credential theft, which can cost an
organization tens of thousands per year.
Get answers to common questions about Sublime Protection
How is this different from Microsoft 365’s built-in protection?
Microsoft stops known spam and malware. We detect and respond to advanced, targeted attacks — and our team
handles remediation for you.
Does your service support Google Workspace as well as Microsoft 365?
Yes. We provide full protection for Google Workspace, including Gmail-specific threat vectors such as OAuth
abuse, app-based access, and account takeover attempts. Deployment is API-based and requires no MX record
changes. You get the same behavioural detection, automated remediation, and 24/7 MDR coverage across both
ecosystems.
We already have an email security gateway — do we still need Sofecta Labs
Managed Email protection?
Yes. Traditional gateways focus on spam and known threats. Modern attacks (BEC, targeted phishing,
AI-generated lures, internal threats) bypass these controls. Managed Service adds human analysis, real-time
response, and continuous tuning, closing the gaps left by static filters. Many customers layer our service
on top of existing tools for significantly stronger protection.
Will Managed Service disrupt our users or quarantine legitimate
emails?
No. Our detection is behavioural and context-aware, and every high-risk alert is reviewed by analysts before
response. We continually tune rules based on your organization’s communication patterns. The result: very
low false positives, minimal business disruption, and complete transparency in every action taken.
What happens if an attacker compromises an internal account?
Internal threats are one of the biggest blind spots in legacy email systems. Our platform monitors
internal-to-internal and internal-to-external mail, detecting unusual behaviour, suspicious forwarding
rules, or mass outbound attacks. When detected, we immediately contain the threat and removing malicious
messages across the domain.
Will we lose visibility?
No. You get full access to dashboards and reports while we manage the day-to-day operations transparently.
How quickly can we start?
Deployment typically takes less than 10 min of IT effort.
What about data privacy?
We adhere to strict regional compliance and keep customer data protected according to relevant standards
(GDPR, ISO 27001, etc).
